Business Analysis Mastery
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Business Analysis Mastery is a trading name of Core Velocity Solutions Limited, a company registered in England and Wales under number 09772624. Our registered office is 124 City Road, London, EC1V 2NX. For order, access or cancellation enquiries, email [email protected].
We provide online courses, course bundles and downloadable resources. Check the offer and order summary for what is included, when access starts, how long it lasts, the total price including applicable taxes, and any technical requirements. Where an instalment option is available, review the total payable and the payment amounts and dates before placing the order. Any separate payment-provider terms will be shown with that option.
We send order confirmation to the address you enter at checkout. Use that address when signing in to the learner portal. If access or a resource is missing, email us with your order reference so we can investigate. Keep your account details secure and use the resources in line with the licence shown on the offer.
If you buy as a consumer online, you generally have 14 days after entering the contract to cancel. If you expressly ask us to start supplying digital content during that period and acknowledge that you will lose your cancellation right, that right ends when supply begins, provided the applicable legal requirements have been met. We will confirm your choice in a format you can keep. Any service element of an offer will be assessed under the rules that apply to that element.
To cancel, send a clear statement to [email protected] or write to the address above. You can use this wording if you wish.
I give notice that I cancel my order for [offer], placed on [date]. My name and order email are [details]. My order reference is [reference, if available].
If the content is faulty, materially different from its description, or otherwise fails to meet your statutory rights, please contact us. The available remedy depends on the circumstances and applicable law. These terms do not limit your statutory rights.
Where the offer includes community access, use the Hub respectfully and share only content you have permission to share. Use fictional or anonymised examples in discussions and exercises. Keep personal data, client information, payment details, and confidential project materials out of posts. Contact support privately for account issues. We may moderate posts or restrict access to the community where reasonably necessary to protect members or enforce these rules, subject to applicable rights.
For an existing purchase, use the confirmation and access instructions you received for that order. Contact us if you need help finding your access. Any transition to a new portal will be communicated separately to affected learners.