Identify what changes
Consider which people, processes and systems may be affected.
Assess a change · Online course
Impact Analysis Made Simple
A change request lands on your desk. Before the team commits, learn how to find out who and what it affects and explain the likely consequences to the people deciding.
See what you’ll practise
What you’ll practise
Work through an example
See how a point-of-sale change can affect day-to-day work.
Document your assessment
Practise using the case study and impact analysis spreadsheet.
Who this course is for
Choose this course if you are preparing an impact assessment or need to explain what a proposed change could mean for your team.
What’s included
Video lessons, a worked point-of-sale example, a case study, a spreadsheet and a knowledge check.
Related course: Process Mapping Made Simple